Enquiries and complaints
Capture customer requests from agreed channels and assign the right owner.
Custom development / MiWibi
Customer service and after-sales software
Every customer. Every case. One workflow.
Manage enquiries, complaints, warranties and after-sales follow-up with clear ownership and a shared case history.
Discuss my project ↗Project-based development. Your scope, your quotation.
What we can build for your business
Warranties and after-sales
Record products, evidence, decisions, commitments and follow-up.
Case tracking
Custom statuses, priorities, deadlines and a shared activity history.
Visits and technical service
Optional scheduling, work orders and field operations when your business needs them.
Customer communication and reports
Define compatible notifications, service indicators and CRM connections.
Each project has its own scope. Features, accounts, permissions, compatibility and third-party costs are agreed before development.
Real projects. Different business needs.
Pepita Pérez
Delivered online store; migration under review.
Explore project ↗Patricia Shoes
Online store developed by our team.
Explore project ↗Pesquera del Mar
Catalogue and online shopping experience.
Explore project ↗La Quinta
Directory, retail and visitor information.
Explore project ↗Voltaris
Assistant, quotations and commercial tools.
Explore project ↗ONX / CYSTIC
Client platform website; new version in testing.
Explore project ↗Copetran
Corporate services and contact channels.
Explore project ↗ArteConcreto
Custom development and commercial management.
Explore project ↗Sold Out Brokers
Property discovery and adviser contact.
Explore project ↗Fundación Caridad Animal
Organisation content and digital presence.
Explore project ↗Cuantium-Wibi™
Commercial presentation and contact.
Explore project ↗Aliado-Pro
Custom modules for a specialised operation.
Explore project ↗Red Inmobiliaria Bienes Raíces
Property platform modules under adaptation.
Explore project ↗TrueIntakes
Specialised legal lead capture, documents and assignment.
Explore project ↗Project names are client brands. Some modules and versions are still in development; these references do not imply that every feature is deployed. For Militec, our work was a quotation tool, not the client website. Kukaramakara Stock is documented as a warehouse and inventory prototype with simulated operations.
Add the modules your business needs
Quote builders and configurators
Your options, variables and pricing rules.
Warehouses and inventory
Variants, stock, movements and transfers.
Orders and fulfilment
Preparation, statuses and compatible logistics.
B2B sales and special prices
Catalogues, conditions and approvals for business customers.
Explore all additional modules
Kits and bundles
Component selection and recalculated prices.
Sales recovery
Cart and quote follow-up with contact permission.
Supplier stock and prices
Alerts and history from compatible sources.
Campaigns and newsletters
Audiences, content and approval before sending.
Analytics and heatmaps
Events and navigation to guide improvements.
Referrals and commissions
Attribution, rules and settlement tracking.
Training and private portals
Resources, enrolment and progress.
Business integrations
Compatible CRM, ERP, payments and invoicing.
Customer service and after-sales
Enquiries, complaints and warranties.
Modules can be quoted as part of a larger project or independently. We assess compatibility with your existing systems.
The software adapts to your business
Your processes, rules, team and information are our starting point. You can buy one solution or a connected package: website, ecommerce, CRM, bots, loyalty, partners and customer service.
1. Understand your operation
We review users, channels, current systems and priorities.
2. Agree on your scope
Modules, connections, deliverables, costs and timelines are specified in the proposal.
3. Build and review together
We develop and test the agreed screens and business workflows.
4. Launch and evolve
Agree on deployment, access, training, support and future changes.
Do I pay a monthly subscription?
We quote custom development by project scope. There is no monthly fee for using the custom software itself. Hosting, licences, third-party integrations, usage charges, maintenance and support are specified separately in the proposal. MiWibi SAAP is a separate platform with a free starting option.
Can you connect my current systems?
We assess technology, permissions, APIs and available data. The proposal identifies compatible integrations and the work required.
How long does delivery take?
Timing depends on scope, content, access and integrations. We agree on stages and deliverables before starting; there is no universal delivery promise.
Request a project quotation
Tell us how your business works and what you want to improve. Requesting a quote does not commit you to a purchase.